Visionary Eye | LASIK, Cataract & Eye Surgery Specialists

Privacy Policy

Privacy Policy

Welcome to Visionary Eye Surgery (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or providing us with information, you agree to the practices described here. If you do not agree, please do not use the site or provide personal information.

Information We Collect

We collect different types of information, depending on how you interact with us.

Personal Information You Provide Voluntarily
When you contact us, fill a form, schedule an appointment, or otherwise communicate with us, we may collect:

  • Your name, email address, postal address

  • Phone number(s)

  • Health or medical information relevant to your ophthalmic care

  • Communication preferences

  • Other information you choose to provide

Automatically Collected / Usage Data
When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Device information (e.g., operating system, device model)

  • Pages you visit, time spent, referrer URL, clicks

  • Log files, error messages

Cookies and Tracking Technologies
We (and third-party service providers) may use cookies, web beacons, and similar technologies to:

  • Remember your preferences

  • Enable functionality of the site

  • Monitor and analyze site usage

  • Serve personalized content

You can control or disable cookies through your browser settings, though doing so may limit some features.

How We Use Your Information

We use your information for various purposes, including:

  • Providing, operating, and maintaining our website and services

  • Processing and managing appointments, communications, medical care

  • Sending you updates, reminders, notifications (including SMS or email)

  • Responding to your inquiries and support needs

  • Improving our site, services, and user experience

  • Marketing and promotional communications (with your consent)

  • Complying with legal obligations

  • Handling business operations such as billing, audits, data analytics

We will not use your data for purposes incompatible with the ones disclosed at the time of collection, without further notice or consent.

SMS / Text Messaging (if applicable)

If you opt in to receive SMS/text messages:

  • We collect your mobile number and message consent preferences

  • We’ll send you appointment reminders, health notifications, practice updates, promotions (if opted in)

  • Message frequency will vary

  • Standard message/data rates may apply per your carrier

  • You can opt out at any time (e.g., by replying “STOP” or via our contact methods)

  • After opt-out, we will not send further messages unless you re-opt in

Disclosure & Sharing of Your Information

We respect your privacy and will not sell your personal data. We may share information under the following circumstances:

  • With service providers who assist us (e.g. hosting, IT services, SMS/email services) under confidentiality agreements

  • For legal or regulatory compliance (when required by law)

  • To protect our rights, safety, or property

  • In connection with business transactions (e.g., mergers or acquisitions)

  • With other healthcare providers or third parties involved in your care (where necessary and permitted)

In all cases, we require that third parties process your data in alignment with this policy.

Data Retention

We retain your personal data only as long as necessary for:

  • The purposes for which it was collected

  • Providing you services

  • Meeting legal or regulatory obligations

  • Resolving disputes or enforcing agreements

Usage data may be held for shorter periods unless needed for security, analytics, or legal reasons.

International Data Transfers

If your data is processed or transferred to other countries (with different data protection laws), we will take appropriate safeguards (e.g. contractual protections, encryption) to ensure the security of your data.

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is perfectly secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 13 (or as per applicable local law). We do not knowingly collect personal information from children. If you believe that a child has provided us with information, please contact us, and we will take steps to delete the data.

Your Rights

Depending on your jurisdiction, you may have rights concerning your personal data:

  • Access: Request access to your data

  • Correction: Request correction or update to inaccurate data

  • Deletion: Request deletion of your data

  • Restriction: Request to restrict or limit certain processing

  • Objection: Object to certain kinds of processing (e.g. marketing)

  • Portability: Request to receive your data in a machine-readable format

  • Withdraw consent: At any time, withdraw consent for processing (when applicable)

To exercise your rights, contact us via the information below. We will respond within applicable legal timelines.

Changes to This Privacy Policy

We may update this privacy policy periodically. We will post the revised policy on our website with the updated “Effective Date.” If changes are significant, we may notify you via email or other means.

Your continued use of our website or services after such modifications constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:

Visionary Eye Surgery
Plano Office: 8080 Independence Pkwy, Plano, TX 75025
Email: admin@visionaryeyesurgery.com
Phone Number: 214-972-2020

If you believe that any information, we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.